In brief
- CBRE's annual inspections of heritage-listed Pyrmont Bridge in Sydney's Cockle Bay had traditionally been inefficient, time-consuming and costly.
- Implementation of a TRIRIGA solution contributed to greater efficiency in the inspection process, including real-time information capture.
- Licensing and support costs for legacy inspection applications and BIM software were eliminated.
Transforming a complex inspection process
Annual maintenance and repair inspections of Pyrmont Bridge in Cockle Bay, Sydney, used to take two weeks to carry out. Inspection times have been significantly shortened, and costs reduced, by implementing an IBM TRIRIGA solution for the bridge.
Regular inspections are managed by commercial real estate services firm CBRE, which uses the IBM TRIRIGA platform for facilities and asset management projects throughout the Sydney CBD.
Trixi used CBRE's existing TRIRIGA licences to tailor a solution for the bridge. In addition to eliminating licensing and support costs for legacy inspection applications and BIM software, the solution allows mobile tablets to be used for inspections and facilitates real-time information capture.
Benefits of TRIRIGA implementation
Opened in 1902, Pyrmont Bridge is one of the world's oldest surviving electrically operated swingspan bridges. It consists of a steel truss swingspan with timber truss approach spans and was originally built for motor vehicles. In 1981, it was reclassified for pedestrian and bicycle traffic only.
As heritage-listed infrastructure, the bridge has traditionally required intensive annual inspections. Because it does not conform to a typical building structure, CBRE was required to check every element closely.

“The ability of IBM TRIRIGA to flex up, flex down and be responsive to the needs of the end-user is one of its strengths.”
A mobile, connected inspection process
With support from Trixi, CBRE extended the standard Facility Condition Assessment functionality in TRIRIGA to create Building Inspection items and record inspection histories for each bridge element. A combination of the TRIRIGA location hierarchy, asset hierarchy and Building System Item hierarchy now provides a dynamic, multidimensional spatial view of the bridge and supports simplified task management.
Trixi also developed an inspection application on the TRIRIGA UX framework so users can complete inspections efficiently and accurately on mobile tablets. The real-time FCA application makes information immediately available, eliminating confusion and redundant inspections.
Inspection results can be viewed and analysed through TRIRIGA reporting dashboards that identify which maintenance and repair work should be prioritised.

Time and cost efficiencies gained
TRIRIGA can be adapted, scaled and used in creative ways to deliver meaningful data-led insights and identify opportunities to save time and cost in asset condition inspection processes.
Trixi configured and enhanced TRIRIGA to meet CBRE's facilities and asset management requirements across Sydney's CBD. The same approach was applied to Pyrmont Bridge, an asset structure that is atypical within CBRE's property portfolio.
Both CBRE and Trixi are services organisations, so we understand how one another work. The ability of IBM TRIRIGA to flex up, flex down and respond to the needs of the end user is one of its strengths.
If an organisation wants a single product that can handle a facility from cradle to grave, IBM TRIRIGA is a strong fit.
About CBRE
With more than 250 million square metres under management in over 100 countries, CBRE is a global leader in commercial real estate services and investment. It is also Australia's largest commercial property services company, managing more than 18,000 tenants across Australia and New Zealand.
CBRE provides solutions to property owners across office, retail, industrial and residential sectors, as well as public spaces. It works with clients to reduce costs, increase efficiency and create memorable on-site experiences across commercial property portfolios.
